FREQUENTLY ASKED QUESTIONS

Click the questions below to see our answers to FAQ’s…
What is the difference between muscle relaxants and dermal fillers?
Muscle relaxants are a liquid most commonly used to treat the forehead, between and around the eyes.They are injected directly into muscles, which allows them to relax, so that the appearance of lines and wrinkles are reduced.
 
Dermal fillers are a gel-like substance focused on restoring lost volume in the mid and lower face. They are most commonly used in the mid face (cheeks), the lips, nose to mouth lines and marionette area.
Will the treatment hurt?

Some of the treatments can be slightly uncomfortable while others are virtually pain free. We can administer local anaesthetic before treatment if medically suitable. 

I would like lip fillers but am concerned they will look unnatural?

Skin Deep Clinic will always advise the patient on the most natural looking lip filler enhancement. Some patients prefer a more heavily treated result, while others want to focus on highlighting the lip border and others favour a subtle volume increase. We will listen to your concerns and endeavour to provide a look that you’re happy with.

When performed correctly, just one treatment of lip filler will naturally enhance the lips, but won’t leave an overly treated pout. That is not the Skin Deep way!

I would like more than one treatment. Can I have them on the same day?

It is possible to complete some treatments on the same day but not all. This will be explained at your consultation. Some treatments need a 14 day gap between. We also do not advise having too many treatments at the same appointment. Injectable treatments cause trauma to the skin as they are administered by needle or micro cannula. The skin is a delicate organ that we must not overload and allow time to recover and heal.

How long will the results last?

The length of time results last vary with individual treatments. Wrinkle relaxing treatment results can last between 3 and 4 months. However, the effects can last even longer with patients who have repeat regular treatments. Dermal filler results can last from 6 to18 months depending on the area treated, volume and type of filler used.

Some patients will wait until results have completely worn off before repeating and others will treat sooner. This will be answered in greater detail at your face to face consultation following full assessment of your concerns and expectations.

Are there any risks with these treatments?
No treatment requiring injections is completely risk-free. However, the risks are reduced when delivered by a fully trained professional. We spend equally as much time studying complications (and their management) anatomy and physiology of the skin and injection techniques.
Wendy has successfully compleated a postgraduate qualification in Clinical Anatomy and has treated over 2000 patients and performed more than 10,000 treatments.
We are fully experienced in delivering safe and effective treatments, and are accredited practitioners on the Save Face register. Victoria completed a lengthy 3 month training and education program at Skin Deep Clinic and Cosmedic Training Academy before we scheduled patients in her own treatment room. We hold a weekly clinical meeting to reflect on our treatments and plan others. We pride ourselves on completing continuous professional development and attend frequent courses, lectures and conferences.
 
The most common side effects of treatments are a slight redness around the injection areas and bruising. We include the use of a micro cannula when injecting dermal fillers, which helps to reduce the risk of bruising and other side effects.
None of our procedures will go ahead until a consultation has taken place to fully assess your individual requirements and concerns. We will discuss the benefits and risks surrounding each treatment so that you can make a fully informed choice.
How can I be confident that I'm in safe hands?

Whether this is your first time considering a non-surgical aesthetic treatment, or you’re simply looking around for a new clinic, you’ll want to know you’re putting your money and safety in professional hands. There are a lot of “cowboys” operating in the UK, including beauty therapists who aren’t qualified to prescribe and administer prescription-only injectables  but are doing so nonetheless.

We are dedicated to making aesthetic treatments carried out in the UK safe, no matter who is administering them. That is why I support organisations like Safety In Beauty and Save Face, that work to eradicate unsafe practices and make sure the public are making safe, educated decisions.

We are Save Face accredited and registered healthcare practitioners. We are listed on the Save Face UK register and the Nursing and Midwifery Council (NMC) register. Save Face completes an annual onsite assessment of my clinic which involves an audit by the Clinical Director and meeting exceptionally high standards of practice. As Nurses we register annually and must meet strict specific criteria to do so.

You can learn more on my Save Face profile and check our nursing qualifications at www.nmc.org.uk/regstration/search-the-register

Can I have treatment on the same day as the consultation?
It is not possible to have most of our treatments** on the same day as your consultation for various reasons. We like to discuss your treatment options in detail and then recommend you consider these options before you book a treatment. Some treatments involve the use of prescription only medicine which can not be prescribed or ordered until after your face to face consultation. 
**It is possible to book a HydraFacial or Dermaplaning Treatment on the same day however. Please call our reception team on 01743664563 to discuss this further. You will be required to complete a health questionnaire online before booking. Providing you are medically suitable for these treatments, you will have a short consultation directly before your treatment.
I need to cancel my appointment. How much notice must I give?

We respectfully request that you do not move or cancel your appointment with less than 48 hours’ notice. Short notice cancellations (with less than 48 hours’ notice) or no shows will result in a fee equal to 100% charge. We do understand that unavoidable emergencies arise in which case we ask that you re-book within 7 days. If you move or cancel your appointment with less than 48 hours’ notice on more than one occasion, we will ask for prepayment in full to book again.

Customers booking a Face-to-Face Consultation will be charged £25 at the time of booking. If you cancel your consultation with over 48 hours’ notice a £1 admin fee will be charged to process the refund. If you cancel with less than 48 hours’ notice, you will not be entitled to a refund. The £25 consultation fee will be deducted from your treatment at your first appointment following your consultation providing you are medically suitable and choose to book treatment.

ARRANGE YOUR CONSULTATION

All new patients MUST book a one-hour consultation with Wendy  before undergoing any treatment.

01743 664563