The world is facing unprecedented times, as a nurse my instinct is to help my colleagues in the NHS. Which I will soon be doing as a bank nurse.

I’ve recently had a bad experience with customer service, which I’ll tell you about, but it got me thinking about customer service.

Find out all about my recent trip to Paris to the IMCAS and what I got up to…

Everybody hates the B-word. As a practitioner, we know that bruising as a result of an aesthetic procedure is a high risk. Seeing a bruise appear immediately after treatment is quite rare, but, when it happens, it puts a damper on the day.  The blood vessel network...